Party FAQ

What counts as a party?

We welcome any groups that are celebrating, not just birthdays! Sports teams, retirement, girl scouts, boy scouts, team bonding, fundraising, school clubs, etc. Call our front desk so we can cater to your celebration.

What is the best way to book my party?

Call our front desk or stop by in-person! We recommend scheduling a month in advance to ensure that we have availability for your desired date.

Do I need to bring food for my party?

Nope! Let us handle the food for you. Check out our add-ons section to see if there's any food items that you would like to add to your selected package. Cake or cupcakes can be purchased as an add-on. Outside food is not permitted.

Do I need to bring my own decorations?

Not at all! We take care of that for you. All party packages include our themed balloons and room decor (orange, lime green and white). You can also customize the theme for your party in the add-ons section. Please no pinatas, silly string, slime or confetti.

What time should I show up to the venue?

You and your guests should arrive no more than 15 minutes prior to the start time for your party. This will allow for party participants to be checked in. Liability waivers must be completed before guests join the party. Your party specialists will have the party room set up prior to your arrival.

What is the cancellation policy?

Party packages are non-refundable and require a deposit of 50% of the total party cost in order to book the reservation. The remaining balance will be charged a week before the date of the party. However, guests may change the party date with advance notice and if availability permits.